Store
Policy

REPAIR SERVICES

These are the terms and conditions on which The Repair Shop supply Repair Services to you.

  1. If you are a consumer, you may only purchase Repair Services from The Repair Shop if you are at least 18 years old. If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you wish to purchase Repair Services from The Repair Shop.

  2. Where you wish to place an order for Repair Services through our site:-

    1. (a) our site will guide you through the steps you need to take to place an order for Repair Services. The Repair Shop’s order process allows you to check and amend any errors before submitting your order to The Repair Shop. Please take the time to read and check your order before you submit it to The Repair Shop;

    2. (b) after you place an order, your order will be deemed to have been accepted when The Repair Shop issues an order confirmation at which point a contract comes into existence between us and these Terms will become binding on you and The Repair Shop.

  3. If you wish to place an order with The Repair Shop by telephone, email or in person, you agree that your order constitutes an offer by you to purchase the Repair Services in accordance with these Terms. The Repair Shop's acceptance of your order will take place when The Repair Shop issues an order confirmation at which point a contract comes into existence between us and these Terms will become binding on you and The Repair Shop.

  4. Any quotation given by The Repair Shop shall not constitute an offer by The Repair Shop to provide Repair Services.

  5. If you are not a consumer, you agree that these Terms apply to the contract between you and The Repair Shop to the exclusion of any other terms that you seek to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

CALL-OUT REPAIR SERVICES

  1. Where you enter into a contract with an Technician for Call-Out Repair Services you agree that:

    1. (a) any decision by you to offer or accept repair services for your device(s) once you have been matched with an The Repair Shop Glasgow through The Repair Shop Glasgow is a decision made in you sole discretion;

    2. (b) The Repair Shop Glasgow simply offers information and a method through to connect you and Technician’s with each other, but The Repair Shop Glasgow does not and does not intend to provide any services to you or act in any manner as a provider of repair services; and accordingly, save as provided by clause 6.2 (above),  The Repair Shop Glasgow has no liability or responsibility for any Call-Out Repair Services voluntarily provided to you by any Technician and/or the acts and/or omissions of any Technician.

  2. If you are a consumer, you may only purchase Call-Out Repair Services if you are at least 18 years old, and will be required to make payment directly to the relevant Technician

  3. You may cancel an order for Call-Out Repair Services at any time before the Technician commences travelling to your location. If your cancellation takes effect once the Technician has commenced travelling to your location, you will have to pay the Technician a non-refundable call out fee stated on our site.

NO FIX-NO FEE, AND PRICE AND PAYMENT

      No Fix-No Fee

  1. Subject to clause 12.2, The Repair Shop Glasgow, operates a “no fix-no fee” policy towards the repair of your device(s) which means that if The Repair Shop Glasgow does not repair a device, then you do not pay a charge in relation to the device that has not been repaired.The Repair Shop Glasgow will have no liability to you if it unable to repair your device(s), as The Repair Shop Glasgow cannot guarantee that your device(s) are capable of repair.

  2. The Repair Shop Glasgow's “no fix-no fee” policy does not apply:

    1. (a) where the Repair Services include The Repair Shop Glasgow’s diagnostic services; or

    2. (b) where the Repair Services include liquid damage repairs; or

    3. (c) to any element of the Repair Services which have been completed. For example, if your device requires a screen replacement (completed successfully) and fixing the power button (not completed), the “no fix-no fee” policy would apply to the costs of repairing the power button, but you would still be required to pay for the screen repaired.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

 

The Repair Shop Glasgow

Best Mobile Phone Repair Shop in Glasgow

iPhone & Samsung screen repair specialist

How can we help?

Customer Service

0141 237 9803

144 Norfolk Street

Glasgow, G5 9EQ

  • Yelp Social Icon
  • Grey Facebook Icon
  • Grey Twitter Icon
  • Grey Instagram Icon
  • Grey YouTube Icon

©2023 by Toggle Center. Proudly created with WIX.COM